Shipping policy

Thank you for shopping with AA Engineering Tools, operated by AA Engineering Consulting LLC. We are committed to delivering your orders in a timely and reliable manner.

Order Processing Time

  • All orders are processed within 1–2 business days (Monday–Friday)
  • Orders placed on weekends or holidays will be processed on the next business day
  • You will receive a confirmation email once your order has been processed

Shipping Time & Delivery

  • Estimated delivery time: 3–7 business days (within the United States)
  • Delivery times may vary depending on location, carrier delays, or external factors
  • We work with reliable shipping carriers to ensure safe and timely delivery

Shipping Locations

  • We currently ship within the United States only
  • Orders with invalid or incomplete addresses may be delayed or canceled

Shipping Costs

  • Free Standard Shipping on all orders (or specify your rate if different)
  • Any additional shipping fees (if applicable) will be calculated at checkout

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email
  • Customers can track their shipment in real-time using the provided tracking link

Address Changes

  • If you need to change your shipping address, please contact us within 12 hours of placing your order
  • Once the order is processed or shipped, we cannot guarantee address changes

Delayed or Lost Shipments

If your order is delayed or appears lost:

We will work with the carrier to resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide photos of the package and product

We will arrange a replacement or refund based on the situation.

Incorrect Shipping Information

AA Engineering Consulting LLC is not responsible for orders shipped to incorrect addresses provided by the customer. Please ensure all details are accurate before placing your order.

Contact Us

If you have any questions about shipping: